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THE WESTIN BOSTON SEAPORT DISTRICT, Boston – Your ideal downtown stay
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Key details
Hotel Overview
425 Summer Street,
Boston,
Massachusetts,
United States,
02210,
Massachusetts
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Traditional Double Room Two Double Beds Adapted Tub Mobility Hearing Accessible
425 Summer Street,
Boston,
Massachusetts,
United States,
02210,
Massachusetts
Map view
street view
425 Summer Street,
Boston,
Massachusetts,
United States,
02210,
Massachusetts
City landmarks
Museum
Boston Tea Party Ships & Museum
3400 ft
Market
Faneuil Hall Marketplace
2.1
mi
139 Tremont St
Boston Common
1.3
mi
Park
Boston Public Garden
1.5
mi
Boston
Freedom Trail
1.3
mi
Museum
The Institute of Contemporary Art
3000 ft
308 Congress St
Boston Children's Museum
2600 ft
Aquarium
New England Aquarium
2.1
mi
Monument
New England Holocaust Memorial
1.3
mi
Museum
The Paul Revere House
1.3
mi
Public Building
Old State House
1.2
mi
Public Building
Boston's Old City Hall
1.3
mi
Museum
Museum of Science
2.1
mi
Cemetery
Granary Burying Ground
1.3
mi
164 Northern Ave
World Trade Center Boston
2300 ft
Island
Castle Island
1.4
mi
Congress Street
Waterfront
4800 ft
32 Mallard Cove Way
Freedom Trail walk
1.6
mi
Boston
North End
1.4
mi
Church
Old North Church
1.5
mi
Library
Boston Public Library
1.8
mi
Thomas Park off Telegraph St. near G St.
Dorchester Heights National Historic Site
5000 ft
Square
Copley Square
1.7
mi
School St. at City Hall Ave
Statue of Benjamin Franklin
1.2
mi
Boston Common
Parkman Bandstand
1.3
mi
4 S Market St
Quincy Market
2.1
mi
3 McKinley Sq
Marriott's Custom House
2.1
mi
Park
Christopher Columbus Waterfront Park
2.0
mi
Nearby
Event hall
Boston Convention & Exhibition Center
600 ft
On the Boston Waterfront
Boston Design Center
2000 ft
Restaurants
M.J. O'Connor's Irish Pub
100 ft
425 Summer St The Westin Boston Waterfront
The Westin Boston Waterfront
500 ft
425 Summer St # 0
City Bar
500 ft
425 Summer St
Larry J's BBQ Cafe
1100 ft
600 D St
Legal Harborside
2200 ft
270 Northern Ave Liberty Wharf
Aura
1400 ft
1 Seaport Ln
Action Kitchen
1400 ft
1 Seaport Ln
Tamo Bistro & Bar
2000 ft
1 Seaport Ln
Rosa Mexicano
1700 ft
155 Seaport Blvd
Row 34
2600 ft
383 Congress St
Guest Reviews & Ratings
What Guests Are Saying?
82%
loved it & would return
Great location
Friendly staff
Challenging service
Limited dining options
8.2/10
Great
Rooms
6.5
Location
7.1
Service
8.6
Dining
5.9
Guest reviews
8.2/10
based on 8 reviews
4/5
based on 3372 reviews
8.5
8.5/10 based on 1055 reviews
#41 of 97 hotels in Boston based on Tripadvisor
John
United Kingdom,
November
2023
7.0/10
I had a mix of experiences at the hotel. On the bright side, the rooms had a spectacular view and plenty of natural light, which was lovely. However, they were priced higher on their website at $280, and this affected my sleep quality due to some discomfort and disturbances.
Rooms
7.0
The rooms had a spectacular view and actually had lots of natural light.
Service
6.0
Although there were some issues like taking a key from our car that didn't belong to it and not getting it back, the staff overall were professional and helpful when needed.
Location
8.0
The location was perfect for a runner like me to enjoy morning runs by the water and easy walks to dinner at night. However, it wasn't exactly as expected based on the initial impression.
Dining
7.0
While the dining options were overpriced, the variety and quality were great, with delicious healthy choices available.
Facilities
7.0
The hotel facilities were decent overall, providing the necessary amenities for a comfortable stay.
Johnny
United Kingdom,
November
2023
9.0/10
The hotel offers spacious rooms with dramatic views of the city and seaport, equipped with a mini fridge. The service is exceptional, going above and beyond for special occasions. The location is superb in the new and vibrant Seaport neighborhood, albeit a bit far from some restaurants. The dining experience is top-notch with healthy options, although service during peak times can be challenging. The facilities are modern and well-maintained.
Rooms
9.0
The rooms are quite large with dramatic views.
Service
10.0
The service was exceptional and went above-and-beyond for our event.
Location
9.0
The hotel is situated in the new and cool Seaport neighborhood, great for dining and shopping.
Dining
8.0
The dining experience offers top-notch healthy options.
Facilities
9.0
The facilities are modern and well-maintained.
Great location
Challenging service
Lawrence
United States,
November
2023
5.0/10
I was a bit disappointed with the rooms at the hotel. They lacked a luxurious feel, especially considering the daily room rate. The basic amenities were missing, like a promised sea view, king-sized bed, and even bottles of water in the fridge. The room felt outdated, and using a plastic cup to get water from the dispenser was inconvenient. While the price was lower in other hotels with nicer rooms, the truth about the room quality should be disclosed to customers before charging.
Rooms
5.0
The rooms were very basic and did not meet my expectations for the price I paid. The lack of luxury and essential amenities like a sea view and a proper bed was disappointing.
Service
9.0
The hotel staff was amazing. They were friendly, approachable, and knew their job well. Special kudos to the front desk and reception staff, as well as the night-time parking and cab attendants who were efficient and helpful.
Location
5.0
The hotel's location was tough as it was distant from landmarks, shopping areas, and restaurants. However, if you pay close attention, you can find good dining options. The proximity to the airport and transportation routes was convenient.
Dining
5.0
The dining experience was not worth the price. The $25 meal did not offer anything special, and not having a voucher was disappointing.
Facilities
5.0
The facilities were underwhelming. The lack of essential amenities like a proper fridge and cold water was a letdown for the overall experience.
Friendly staff
Lacked luxury
Sue
United Kingdom,
November
2023
6.4/10
The hotel has comfortable and clean rooms in a good location relative to the airport and convention center. However, the rooms are very basic and not what was expected for the price paid, lacking amenities like a sea view and a king bed. Service is exceptional and friendly, although there was an issue with misplacing car keys. The location is fun with dining and shopping options but a bit far from many restaurants. The dining experience had limited options, and the facilities are average.
Rooms
6.0
The rooms are comfortable and clean but very basic and lacking expected amenities for the price.
Service
8.0
The service is exceptional and very friendly, although there was an issue with car keys.
Location
7.0
The location is fun with dining and shopping options but slightly distant from many restaurants.
Dining
5.0
The dining experience had limited options.
Facilities
6.0
Average facilities
Gary
United States,
November
2023
8.4/10
I had a wonderful stay at this hotel. The rooms were great, super comfortable, and clean with a lovely smell. The beds were cozy, and the staff was friendly. However, the room wasn't suited for four people, and there was no proper resolution from the hotel. Overall, upgrading to a HUGE suite made the stay even better.
Rooms
8.0
The rooms were clean, smelled clean, had comfortable beds, and the staff was friendly. However, not suited for 4 people with no problem resolution from the hotel.
Service
9.0
The service was very friendly and helpful. The staff was extremely professional and accommodating. They offered room service, car hire, dry cleaning, housekeeping, laundry, valet parking, and tours/ticket assistance.
Location
8.0
The location was close enough to downtown, making it convenient to explore. The service was excellent, especially the greeter at the check-in process, who went above and beyond. I would totally recommend this hotel.
Dining
8.0
The dining experience was excellent, matching the top-notch facilities and location of the hotel. However, dining in the pub was a bit expensive.
Facilities
9.0
The facilities were fantastic, offering everything needed for a comfortable stay.
Joseph
United Kingdom,
August
2023
6.8/10
Our stay at the hotel was convenient for our Trade Show, but the room setup with a converted bed was not suited for 4 people, and there was no effective problem resolution from the hotel staff. The service was professional and helpful, with an extra service provided to accommodate us when we couldn't access our vehicle easily. The location was not central but within an acceptable distance to the main attractions and restaurants in Boston. The dining options were lacking in selection and the line was too long, but the vermicelli was enjoyable.
Rooms
5.0
The room had a converted bed and was not suited for 4 people, with no problem resolution from the hotel.
Service
9.0
The service was professional and helpful, with extra help provided due to vehicle access issues.
Location
7.0
The location is not central but within an acceptable distance to main attractions and restaurants in Boston.
Dining
6.0
The dining options lacked selection, and there were long wait times, but the vermicelli was good.
Facilities
7.0
The hotel provided basic facilities.
Professional service
Room setup
A.
United States,
June
2023
7.6/10
The hotel is perfectly located relative to the airport and convention center, offering comfortable and clean rooms. I especially enjoyed the unique shower contraption. However, there was a slight inconvenience as our rooms were not ready unless we took them for one night and switched in the morning, and there were unexpected charges.
Rooms
8.0
The rooms were comfortable and clean, and the shower contraption was a standout.
Service
9.0
The service was excellent and readily available, with attentive staff. I appreciated the welcoming atmosphere and the variety of dining options including a Starbucks in the lobby.
Location
7.0
The location is great for quick access to much of the city, although it's a bit distant from landmarks, shopping, and restaurants. Paying attention to nearby restaurants can enhance the experience, but it's not connected to any social or beauty scene.
Dining
6.0
Dining options were satisfactory, with a good Starbucks but limited and unsatisfying breakfast choices. The long wait in line was a bit of a nightmare.
Facilities
8.0
The facilities offered various conveniences including room service, car hire, dry cleaning, housekeeping, laundry, valet parking, tours/ticket assistance, and happy hour.
Nicholas
United Kingdom,
June
2023
6.0/10
The hotel promised a sea view, but the reality fell short with basic amenities and no king bed. The room lacked essentials like water bottles, and the fridge was not cooling. On the upside, the shower contraption was impressive, and the inclusion of Peloton bikes was great for longer stays.
Rooms
5.0
The room was very basic and not as expected for the price paid, lacking essential amenities.
Service
9.0
The service was amazing, particularly appreciating the friendly and competent staff like the front desk and parking attendants.
Location
6.0
The location, although not bad, was overshadowed by its proximity to the conference center, making it somewhat challenging for non-conference guests. However, it was a manageable distance from key attractions like Faneuil Hall and the North End.
Dining
5.0
The dining options were pricey for what was offered, lacking any standout features compared to other hotel chains.
Facilities
6.0
The hotel had a range of facilities on offer but didn't excel in terms of value for money based on the experience.
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The Westin Boston Seaport District Hotel09.06
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10.06.2025
